Greetings are a cornerstone of Costa Rican culture. A warm "Hola, Pura Vida!" sets the tone. We practice this daily with guests, staff, and each other as a way of nurturing community.

We expect 25 focused hours per week, Monday–Friday. Mornings are cooler and the best time to work — our team starts at 6 am. In the evenings, we occasionally ask for 15–30 minutes of community kitchen help, which deepens bonds with the team.

Each morning until 7:30 am is held as sacred quiet time — for meditation, yoga, journaling, or stillness. This ritual is observed by everyone in the community.

You'll have a private, eco-style room in the staff quarters with a fan and a shared bathroom. Our housekeeping provides basic weekly room cleaning and fresh linens. Guest rooms are off-limits at all times.

Three fresh, healthy meals are provided daily. Please show up on time — once service ends, there are no additional opportunities to eat until the next meal. Our custom is to allow guests to serve themselves first.

We ask all community members to take ownership of their experience — the good and the uncomfortable. We communicate directly and constructively. No gossip; no passive conflict. Bring things to us, and we will address them together.

Professional boundaries with guests are non-negotiable. Fraternization, private time with guests, and entry to guest rooms are strictly prohibited. Zero tolerance for sexual harassment of any kind.

Our pool closes at 7:30 pm. After 8:30 pm, no phone calls in common areas and music only through headphones. Sound carries easily in the jungle — we honor the restfulness of our guests.

Responsible alcohol use in your personal time is welcome — you're entitled to a 50% discount at our bar. Drugs are strictly prohibited on the property. Smoking must be done off-property, privately, and never in view of guests or staff.

Keep shared and work areas clean. Do not leave personal belongings — shoes, bottles, bags — in guest common areas. Three warnings are issued for repeated violations; the third results in dismissal.

Whenever you leave the property, inform a team member of your destination. We're 11 km from Puerto Jiménez — this is purely a safety practice, not a curfew.

We have reliable jungle wi-fi — though occasional outages happen. Heavy downloading should happen at night. Bring your own devices; we've found Macs hold up better in the humid, coastal environment. We cannot guarantee consistent internet.

We provide weekly laundry service 1x/week for volunteers. Please — pack light! The laundry room is off-limits to volunteers, and we cannot accommodate special requests (soap preference, etc.).)

We encourage you to enjoy the spa! Arrange directly with spa staff — they often offer discounts or trades, especially for writers and photographers.